Release Notes

BlueJeans July/August 2019 Release Notes

BlueJeans Meetings

BlueJeans Desktop App

Join Screen Enhancements

Available in August

This change in the Join Screen will make it more clear to users that they have not yet joined a meeting and will have to take an action by clicking on the “Join Meeting Now” button to join the meeting.

Meeting-in-Progress Optimization 

Available in August

We are making it easier for users to join a meeting when another meeting is already in progress. When a user tries to join a meeting while another meeting is in progress, the user will be given the choice to stay in the current meeting or end the meeting in progress and join the new meeting.

Background Updates

Avaialable in August

Starting version 2.15, any software update for the BlueJeans Desktop App will occur via an an automatic background update and users will no longer get prompted to take an action to make an update. This will not impact central IT deployments that use the machine MSI file for Windows or the Admin PKG for Mac. This will ensure that users stay up to date and get the latest features and quality enhancements.

Color Contrast (Mac Only)

Available in August

We now have Color Contrast support on Mac as part of the 2.15 release that incorporates adequate contrast between foreground and background. This ensures that all users are able to easily perceive content in the App. 

 

BlueJeans Rooms

Room System Recording

Available in August

Moderators can now start or stop a meeting recording, directly from within the Room System controls menu, and don't have to connect using a desktop computer to initiate recording.

 

Dolby Voice Room Enhancements

Hide Share Button in a Dolby Voice Room

Available in August

In some enterprises, administrators may want the ability to hide the share content button that enables outside of a meeting screen-sharing.  As requested by many customers, this will encourage enterprises to enter a BlueJeans Meeting before allowing content sharing.  This feature can be activated via feature enablement by BlueJeans Support.
 

Hide the Phone Button in a Dolby Voice Room

Available in August

In some enterprises, administrators may want the ability to hide the phone button for a room that has not been configured to make phone calls on the Dolby Conference Phone. This feature will help avoid end user confusion in rooms that are not registered to a PBX or call manager service.  This feature can be activated via feature enablement by BlueJeans Support.

 

Wireless Screen-Sharing Improvements

Available in August

We have optimized the internet traffic routing for wireless screen-sharing into a BlueJeans Room in order to make the experience “snappier” as well as take full advantage of the new BlueJeans Desktop App screen-share features.

 

BlueJeans Events

Restricted Events

Available in August

We are adding an additional layer of security to the existing restricted event type by adding an option to restrict event access to invitees only. Users will have to authenticate themselves using Single-Sign-On or their BlueJeans login and must be also be on the invitee list to gain entry into the event. Find more details here.

Share Permissions

Available in August

We now have a feature that allows Event Organizers to add Co-Organizers to help manage various tasks within the Event flow. Find more details here.

Low-Bandwidth Mode

Available in August

We are introducing a new low-bandwidth mode streaming feature for attendees that gracefully manages bad network conditions. In this mode, attendees will receive only the audio and the content stream to ensure the best optimal experience.  

Low-Latency Streaming

Available in August

We have now reduced screen-to-screen latency (avg. attendee delay) from ~20 seconds to ~12 seconds. The reduction in the delay will help attendees be closer to the real time presentation.

Russian Language Support

Available in August

The BlueJeans Events attendee & presenter experiences now support Russian language.

BlueJeans Gateway for Microsoft Teams

Command Center for BlueJeans Gateway for Microsoft Teams

Available in August 

Teams Gateway customers will now be able to view live and past endpoint data on the Command Center tab for Teams Gateway. Along with the list of endpoints, users will also be able to view basic telemetry information.

Enterprise Admin

Quality of Service

Available in August 

Quality of Service (QoS) is a networking term that refers to the ability to help manage congestion across a network infrastructure by allowing certain application traffic to be prioritized over all other network traffic. For example, most IT teams prefer to prioritize real-time traffic -- such as BlueJeans Voice and Video -- over traffic that is less impacted by delays, like email. To allow IT administrators to identify or mark certain traffic as priority, we will be using a well-established network standard called Differentiated Services Code Point (DSCP).  For more information please refer to this KB article.

 

Command Center

Command Center for BlueJeans Meetings

Addition of “User_Tags” Field in Meetings & Endpoint Exports

Available In July

Meetings and Endpoint CSV exports from Command Center will now have a “user_tags” field. Data rendered in this field helps IT admins to group meeting and endpoint usage by groups curated via user tags.

Ability to Sort Columns on Live Meeting Control 

Available in July

For frequent users of Live Meeting Control, we are adding the ability to sort meetings by various columns. This feature is useful when Command Center users want to sort information by Moderator or Endpoints. By default, this listing is sorted by meeting start time.

Rename an Endpoint via Live Meeting Control

Available in August

Users of Live Meeting Control will be able to rename any endpoint in a live meeting session. Specifically built for renaming of room endpoints where a large room names does not show up completely within a video frame. With this feature, Command Center users can rename the endpoint name to have a better meeting experience.  The new name of the endpoint is only applicable for that meeting instance and defaults to the original room name in new meetings. 

 
Command Center for BlueJeans Rooms

Custom Room Wallpaper Support Increased to 100

Available In July

Rooms administrators can now extend wallpaper customization to their rooms setup with up to 100 unique wallpapers per room. Command center now provides users with the ability to upload up to 100 custom wallpapers. 

Sort Rooms listing by Location

Available in July

Command Center for Rooms now includes a Location field in the listing. Using this field, Rooms admins can easily sort the listing and have a combined view of all rooms.

BlueJeans June/July 2019 Release Preview

BlueJeans Meetings

BlueJeans Desktop App

Pause Screen Share  

Available in July

Sharing your screen in a meeting, but have a chat message you need to get to?  Well now you can, with the new option of “Pause Screen Share”.  Now while sharing, you can pause the share and launch another App without other meeting participants seeing it.   

When the presenter starts sharing content, the “Pause Screen Share” option will be available. Once "Pause Screen Sharing" is clicked, the content that was last shared via Desktop, App, or Window will be frozen for all the content receivers. The "Resume Screen Sharing" option will be available after “Pause Screen Sharing” is clicked.   


Keyboard Accessibility (Mac Only)
Available in July
Navigate through all your BlueJeans App options using only a keyboard. 

Accessibility Screen Reader (Mac Only)
Available in July
You can now leverage a Screen Reader to hear the different options while navigating with the keyboard.

BlueJeans Browser

Screen Share in the Google Chrome Browser without Extension
Available in June
Users can now share their screen without installing the Google Chrome Extension installation. This is supported in Chrome v72 and above. Older versions will still require the extension.

Japanese Language Support
Available in June
The BlueJeans Meeting web experience now supports Japanese language.

Scheduling

Outlook Add-In: One-Time Meeting Scheduling in On-Premises Mailbox

Available Now
Users can now schedule One-Time BlueJeans Meetings using Outlook Add-In with their on-premises mailbox. The add-in is supported for both Exchange and Office 365. It works for Windows, Mac, and Outlook Web.

Google Calendar Add-On: Default Meeting Settings
Available in June
Google Calendar add-on users can choose their default scheduling meeting type from add-on settings.

 

BlueJeans Gateway for Microsoft Teams

Trusted Rooms

Available in June
We are giving administrators the ability to trust internal rooms, thereby allowing those rooms to bypass the need to be admitted into a Teams Meeting by a desktop or mobile attendee.  External/Non-Trusted rooms will still enter Teams Meetings via the waiting room.

Encrypted Endpoints

Available in June
We will be giving a notification if a room system is not on an encrypted connection.  We will also be giving the administrator the ability to disallow unencrypted endpoints if they choose. Contact BlueJeans support for enablement.

Default Layouts

Available in June 
We are giving admins the ability to pick the default layout for their Teams Meetings that use a VTC.

Enterprise Admin

Configurable Session Timeout

Available in July
Enterprise admins can now set the timeout length for the BlueJeans Desktop App and Mobile App in days. The session timeout setting for the Browser has been enabled for all enterprises with the default value of 14 days.

Command Center

User Walkthrough

Available in July
Command Center users now get a virtual walkthrough of the top 4 use cases that Command Center caters to. Each of these scenarios takes users deep into feature functionality and highlights specific information hubs that are helpful for users to understand relevant data.

BlueJeans Events

Dolby Voice

Available in June
BlueJeans Events now include Dolby Voice. This will bring the highest quality audio to all events hosted on the platform.

Benefits:
-Clear audio that is easy to hear and understand
-Exceptional audio clarity without distortion
-Distracting background noise and ambient sounds are suppressed
-Volume levelling technology maintains consistent volume across both quiet and loud talkers

Guided On-Boarding
Available in June
We now have an option for Moderators & Presenters to test their setup - camera & microphone - before getting into an event. This feature ensures proper setup on the source end and provides an optimal experience for attendees. 
Embeddable Attendee Player

Available in June
BlueJeans Events now supports an embeddable live streaming experience for your attendees. Easily embed your event onto any web property and take advantage of convenient customization options to align the player with your brand and webpage.

Helpful Tips Section

Available in June
Events users will now have easy access to helpful links on the Events scheduling page to access best practices.  

BlueJeans Late April/May 2019 Release Preview

BlueJeans Meetings

BlueJeans Browser- International Call Me

Available in May

Users outside of the US and Canada can now have BlueJeans call them directly.

 

Enterprise Admin

Permissions for Command Center Rooms & Relay tab

Available toward the end of April

Admins will now be able to provision permissions to the Rooms & Relay Command Center tabs for non-admin users.

Remove User’s Profile Picture

Available toward the end of April

Admins will now be able to remove a user’s profile picture via the Manage Users page.

Users will also be able to remove their own profile picture via the Profile page.

Command Center for Meetings

Remote Room Reboot & Issue Reporting

Available toward the end of April

Admins can now trigger a “reboot” action on a specific BlueJeans Room via Command Center’s room view. Additionally, admins can trigger automatic log uploads of the room for debugging / diagnostic purposes with the click of a button. Admins also have the ability to provide comments to mention the behavior noticed.

Command Center User Feedback

Available toward the end of April

Admins now have the ability to gather feedback about users’ perceptions of Command Center. Users are prompted to provide feedback in 90-day intervals, or they can click the “Give Feedback” button to submit feedback at any time.

BlueJeans Events

Moderator Group Chat

Available in April

BlueJeans Moderators now have a separate chat window within the moderator dashboard for moderators to chat amongst themselves. The chat details are included as part of the end of event chat report.

Camera Settings Improvement

Available in May

Presenters & Moderators can now check their camera setup on the settings panel when their video feed is turned off.

BlueJeans March/April 2019 Release Preview

BlueJeans Meetings

BlueJeans Desktop App 2.11

Rollout will begin toward middle of April

Video Clip Sharing

The Desktop App now offers the ability to share video clips on the fly. Users can pull up a YouTube video clip and share it with meeting attendees without having to download or upload anything ahead of time. Once available, BlueJeans 2.11 users will see an option to “Share computer sound” when initiating content sharing.

This functionality requires a one-time audio driver installation to capture the computer audio and send it to the rest of the meeting participants. If the user does not have admin rights for installation, IT admins can deploy the driver centrally. More details can be found here.

BlueJeans Desktop App 2.12

Available in April

Enhanced Audio Settings BlueJeans Desktop App will now automatically select the right headset and microphone when it is plugged in, instead of requiring users to select it manually themselves.

BlueJeans Mobile

Available toward the end of March

PSTN Accessibility

Mobile App users now have a more intuitive experience when using their phone dial-in for audio while leveraging the Mobile App for content collaboration. This helps users participate in a meeting but still save data or get around bad wi-fi networks.

BlueJeans Browser

Available toward the middle of March

Private Chat

Direct Messages allow users to chat 1-on-1 during a meeting, in addition to sending a message to everyone in the meeting.

Note: Not supported in Internet Explorer and Microsoft Edge browsers

Call Me International Expansion

Available in March

BlueJeans Meetings now offers enhanced Call Me support in 28 additional countries. This service is a per-minute charge and the rates for each country apply.

Audio-Only Recording Downloads

Available in March

Users can now download audio-only versions of their recordings.

Scheduling

Google Calendar Add-On

Available toward the middle of March

Users can now schedule a BlueJeans Meeting directly from Google Calendar. Once users install the new BlueJeans Add-On from GSuite Marketplace, they will be able to schedule a meeting with just one click. This Add-On is available for all browsers, iOS, and Android.

Branding Support in Office 365

Available toward the end of April

The BlueJeans Office 365 add-in can now automatically include your enterprise logo in calendar invitations. Please contact support to add this feature.

Daylight Savings Updates

Available Now

The BlueJeans Web App has automatically adjusted your meeting times to account for Daylight savings time.

 

Enterprise Admin

Landing Page Customization

Available Now

Administrators can now brand their company’s bluejeans.com landing page with custom images, colors, and text. Users will also be allowed to sign-up from the landing page.

Fraud Prevention

Available toward the middle of April

BlueJeans has built a mechanism to catch any fraudulent activity happening on an account or during a meeting. Once caught, users and IT administrators are notified via email about their resources being blocked, and are provided a way to unlock those assets. This feature can be enabled by contacting support.

These capabilities are targeted at two specific use cases:

  1. Login attempts
  2. Meeting join attempts

 

Login Attempts

When a hacker tries to login to the BlueJeans service using incorrect user credentials for a certain number of tries, the account will become locked out. BlueJeans detects fraud activity for non-SSO accounts only. The owner of the account (the user) will receive an email about being locked out and the necessary steps that are required to unlock it.

Meeting Join Attempts

When a hacker tries to join a BlueJeans meeting using incorrect join credentials for a certain number of tries, the meeting will be locked down. The owner of the meeting (the user) will receive an email about the hacker’s blocked IP address and the steps that are required to unlock it.

Command Center for Meetings

Enhanced Protection of Personal Information

Available toward the end of March

Personally identifiable information (PII) of users such as name, email, and IP address available on the Command Center pages is now obfuscated at the API level. In addition, any PII in CSV exports and PDF reports will also be obfuscated.

BlueJeans Events

Accessibility for Presenters

Available toward the end of March

Accessibility improvements for Events Presenters will help users leverage Events web apps with the help of keyboard, screen readers, and tools like JAWS for Windows and Voiceover for Mac OSX.

In-Person Attendee Engagement for Private Events

Available toward the end of March

Event Organizers/Moderators of private events can now provide a web link to in-person meeting attendees for submitting questions and participating in live audience polling. Attendees can use their BlueJeans account or SSO to login.

For more detailed information, review this support article.

 

BlueJeans Rooms

Room Pairing Notifications

Available in April

After 30 days, BlueJeans Rooms will recognize if one of your room systems has not been paired with Command Center and will prompt the administrator to connect it to your BlueJeans account. Pair your Room by going to: http://bluejeans.com/addrooms. Adding your Room to Command Center offers many benefits such as: calendar integration, user feedback, SIP configurations, and much more.

 

HDMI Audio Out of Meeting for Dolby Voice Room

Available in April

Dolby Voice Room-enabled huddle spaces now offer users the ability to stream audio through the in-room monitor speakers via a laptop HDMI connection. This feature is only supported when an online meeting is not taking place.

Time Zone Setting Enhancements

Available in May

BlueJeans Rooms automatically update time zone settings for the system so there is no need to change it manually on the BlueJeans Application side.

 

BlueJeans Gateway for Microsoft Teams

Asia Presence in Azure

Available on March 2nd

In addition to our existing North American and European presence in Azure, we are expanding our global coverage to encompass Asia, hosted out of Singapore Azure. This will shorten any possible Teams Gateway latency upon connection. Along with this availability in the Asia Pacific region, we have also rolled out global server load balancing and global support failover in case a regional outage occurs in Azure.

 

Microsoft Teams Support for BlueJeans Rooms iPad App

Available in April

The BlueJeans Rooms iPad App now supports one-touch join for Microsoft Teams Meetings. Users may also choose to enter a Tenant ID and Conference ID to join a Microsoft Teams Meeting manually. This capability works for all SIP/H.323-based BlueJeans Rooms.

Improved sharing workflows via HDMI

Available in April

We have added improvements for sharing via HDMI from a VTC unit. We now support grabbing screen share controls from another attendee and other simple improvements.

BlueJeans January/February 2019 Release Preview

BlueJeans Meetings

BlueJeans Desktop App 2.11

Rollout will begin toward the end of February

Windows Annotation

Windows users can now use annotation to highlight and mark-up their screen while presenting. Annotation lets users add text or use a marker on top of their screen share. This capability can be accessed while screen sharing (using the top controls) or from the Apps tab.

Windows Whiteboarding

Windows users can now illustrate different designs and concepts leveraging the whiteboard. Whiteboarding enables users to add text or use a marker to draw. This capability can be accessed in the Apps tab.

Office 365 Calendar Integration

Today, both Windows and Mac users can import their calendars into the BlueJeans App dashboard from their local Outlook client. With this release, users who have Office 365 will now be able to import their calendars from the Office 365 cloud. Learn more in our Admin Guide to Office 365 Application Permissions. This has a number of advantages:

Always show meeting controls

Desktop App users are shown meeting controls when they first join a meeting. These controls include Start Recording, Mute Video, Mute Audio, Share Screen, and more. All of these controls “auto-hide” when there is no mouse activity in order to provide an immersive video experience. However, for users who want the controls to always be shown, we now offer that option via settings.

Enhanced Meeting Recordings

Available in early February

Downloaded recordings will no longer include the participant overlay on the top left that can potentially hide the main meeting content. In addition, files with presentations will also contain audio.

Trello Integration

Available toward end of February

Add a BlueJeans meeting to any Trello Board and join a meeting within the Board.

Accessibility Enhancements for Web Apps

Available in January

Accessibility improvements enable BlueJeans users to use out of meeting web apps with the help of keyboard, screen readers, and tools like JAWS for Windows and Voiceover for Mac OSX .

Scheduling

Google Calendar Add-On

Available toward end of January

Now users can schedule a BlueJeans Meeting directly from Google Calendar. Once users install the new BlueJeans Add-On from GSuite Marketplace, they will be able to schedule a meeting with just one click. This Add-On is available for browsers, iOS, and Android.

Enterprise Admin

Advanced Meeting Settings

Available in early February

These new settings allow admins to enable and disable specific meeting features for all users across the entire enterprise or at a more granular level for individual users.

Turn Off Participant Video on Entry

Available in January

This feature allows meeting organizers to turn off participant video, so that invitees do not automatically join meetings with their video turned on. This setting can be controlled by an Enterprise Admin to set across the enterprise and by users, to set on their personal or scheduled meetings.

 

Command Center for Meetings

End User Feedback by Geography

Available in December v1.2.0

The geo-distribution map shows participant feedback from each country for a given date range. The underlying endpoint data is available for download.

BlueJeans Events

Accessibility

Available in February

Accessibility improvements for Events Attendees will help users leverage the Events web apps with the help of keyboard, screen readers, and tools like JAWS for Windows and Voiceover for Mac OSX .

 

Moderator Exit Messaging

Available in February

We have improved the exit flow for moderators when it is time to leave an event.

 

Individual Polling Results

Available in February

In addition to the summary polling results, we now provide individual responses from attendees for each poll question. This information is included as part of the end of event report.

BlueJeans Rooms

BlueJeans Events Enhancements for Dolby Voice Room

Available in February

We are making more enhancements to the Events experience for Dolby Voice Rooms with better notifications for in-event changes like mute/unmute, recording, and other event-specific notifications.

Out of Meeting Screen Customizations

Available in February

BlueJeans admins now have the ability to change the out-of-meeting wallpaper for BlueJeans Rooms. This feature will allow administrators to change the wallpaper across an entire enterprise or per room. Upload any 1080p image that you want or choose from a few pre-selected images or solid color backgrounds.

Room Timeouts

Available in February

After 30 days, any room not attached to a BlueJeans enterprise in Command Center will be timed out. Adding a room to an enterprise via http://bluejeans.com/addrooms will allow administrators to easily connect the room to a relay-enabled calendar for end-user features like one-button join, proximity access, and ongoing user experience enhancements.

Support for CeC in Dolby Voice Rooms

Available in February

In order to help our customer save energy, Dolby Voice Room now supports CeC settings on televisions.

 

BlueJeans Gateway for Microsoft Teams

Content Sharing Content from a VTC Endpoint

Available in January

Microsoft Teams allows users to wirelessly share content into a Team Meeting, but some customers require HDMI content share over HDMI from a VTC system. This feature will allow users to be able to share content via an HDMI cable into the Teams meeting.

BlueJeans December 2018/January 2019 Release Preview

BlueJeans Meetings

BlueJeans Desktop App 2.10

Rolling out December through January

Direct Messages allow users to chat 1-on-1 during a meeting, in addition to sending a message to everyone in the meeting.

BlueJeans Bot for Microsoft Teams

Available Now

Microsoft Teams users can install the bot from Microsoft AppSource to initiate or schedule a BlueJeans Meeting from any Microsoft Teams channel.

Accessibility Improvements

Available through December and January

Expanded Accessibility support for our WebRTC client, and Settings WebApps (enhancing end user accessibility for scheduling meetings, changing personal and room settings, and playing back recorded meetings). Additionally, our Home and Support Center sites are now Accessible.

Export meeting attendees report

Available Now

Users can now download a CSV file of the list of attendees per meeting. This is available under Meeting History on a per meeting basis by clicking ‘DOWNLOAD CSV’.

Enterprise Admin

Custom Landing page

Available end-of-December

This feature allows admins to tailor the look and feel of the landing page to match their brand and customize a sub domain for their enterprise.

Scheduling

Intelligent User Onboarding with Office 365 Outlook Add-In

Available end-of-December

This feature helps users set their ideal default settings. Users will be prompted to choose their preferred meeting ID type and the optimal method for participants to join their meetings. This prompt will appear for users immediately after a successful login.

Google Calendar Add-On

Available end-of-January

Now users can schedule a BlueJeans Meeting directly from their Google Calendar app. Once users install the new BlueJeans Add-On from GSuite Marketplace, they will be able to schedule a meeting with just one click. This Add-On is available for browsers, iOS, and Android.

 .   

Command Center for Meetings

Long-Running Meeting improvements

Available Now

Data for meetings longer than six hours is now accessible in Command Center.

Automatic Refresh of Live Statistics

Available Now

Live meeting statistics continue to be updated regardless if the user has the Command Center browser tab open or not.

Scheduled Automated Reports

Available Now

Admins can subscribe to a monthly PDF report on usage and trends that is delivered automatically in their inbox. This is an addition to the one-time report function available today.

BlueJeans Events

BlueJeans Events App

Available Now

We are excited to announce the General Availability of our new BlueJeans Events app. This fully-featured desktop app provides a seamless event experience for Moderators and Presenters, giving them intuitive controls to easily manage live virtual events, without using Adobe Flash. This new app is designed specifically for Moderators and Presenters that require an alternative to using the Google Chrome browser for managing their events. This new app will not change the event attendee experience, as they will continue to join through their browser.

For more detailed information, here is the Getting Started With BlueJeans Events App.

In-Person Attendee Engagement

Available January

The Attendee Engagement feature allows Event Organizers/Moderators to provide a web link to in-person meeting attendees that allows them to submit questions and participate in live audience polling. The in-person results marry up with the remote attendee results to allow moderators to engage all attendees with a single platform.

For more detailed information, click here.

Q&A in Mobile Apps

Available January

This feature enables event attendees to ask and upvote questions using the iOS or Android app. Attendees have the option to submit questions anonymously.

BlueJeans Rooms

Dolby Voice Room

Available Now

We are proud to announce the general availability of BlueJeans Rooms featuring Dolby Voice Room. Dolby Voice Room provides the following benefits:

  • HDMI Content Share
  • Embedded and Secure Operating System
  • Smart Camera Framing
  • Whiteboard Detection
  • Support for BlueJeans Meetings and BlueJeans Events
HDMI Workflow for Always-On HDMI Fed Peripherals (Dolby Voice Room)

Available Early December

Dolby Voice Rooms that are connected to an “always on” HDMI feed (like Extron Boxes and Apple TV’s) can take advantage of a new, optional workflow that Support can enable to ensure the appropriate content is available on the screen. Users can also choose to always revert the HDMI feed back to the peripheral device when out of a meeting or the meeting has ended (great for Barco Click Share and Solstice Pods).

 

 

BlueJeans Gateway for Microsoft Teams

European Presence in Azure

Available December

In addition to our existing North American presence in Azure, we are expanding our global coverage to encompass Europe hosted out of Amsterdam Azure. This will shorten any possible Teams Gateway latency on connection.

Sharing from a VTC

Available December

Sharing from the Microsoft Teams desktop (wireless) client is already supported, but in the December release, we will be adding “hard line” screen share from VTC rooms. Simply plug in the HDMI cable directly to the laptop and VTC to share content into the Teams meeting.